At Nine Plus Nine Wholesale, we are committed to providing quality products and a smooth experience to our customers.
Please read our refund and return policy carefully before placing your order.
3-Day Return & Refund Policy
We offer a 3-day return and refund policy from the date of delivery.
Customers must inform us within 3 days of receiving the order to request a return.
- Products must be unused, unworn, and in original packaging
- The product must not be damaged, altered, or used
- Return requests may require proof such as an unboxing video or clear photos
- Refund will be processed after the returned product is received and inspected
Cancellation Policy
- Orders can be cancelled only before payment is made
- Once payment is completed, the order cannot be cancelled
Refund Process
- Refund will be processed after product inspection
- Refund amount will be credited through the original payment method
- Processing time may take 5–7 business days
Important Notes
- Shipping charges (if any) are non-refundable
- Return shipping cost must be borne by the customer unless the product is defective or incorrect
For any return or refund request, please contact our support team with your order details.
